Make Circuit Clerk Operations More Efficient
Our community has lost faith in the Lake County Circuit Clerk’s office, so much so they leave public online reviews stating that their phone calls and emails go unanswered. Our residents deserve better.
Fixing the office starts with improving the culture. I will ensure all employees are comfortable, productive, and feel like they can speak freely. When I served as the county’s clerk, I met with every employee, listening to their ideas and suggestions and finding ways to help them better do their jobs. As a result, employee satisfaction in my office was among the highest in the entire county. I will do the same as circuit clerk, showing each employee they are important and valued.
Having an effective circuit clerk is more important now than ever. As Lake County transitions documents and filings to electronic filings, processes and systems may need to be improved and updated. I have a proven track record of leading significant modernization efforts while staying under budget. For example, I had to implement Election Day voter registration and universal early voting sites as county clerk, two significant changes to how elections were conducted. As we need to update and better integrate e-filing system in Lake County, we need a circuit clerk who has proven experience in successfully implementing new procedures.
When an elected official leads by example, the staff is more likely to follow suit which results in better service and dependability for our taxpayers. That’s how I ran the clerk’s office and it’s how I will run the circuit clerk’s office. I have a reputation for being one of the hardest workers in government. I’m always the first one in and the last one to leave the office, because I believe it is important to be available to our staff and residents.